Its about improving field workforce productivity and service quality...
People constitute the single largest expenditure for any service organization — not only the field service personnel who perform and manage work, but the customers who require service and support as well. The more effectively and efficiently managed your field service force is, the more competitive and profitable your business will be.

Indus Field Service Suite is an ensemble of integrated applications engineered to accommodate the specific needs, materials, and geography of the field service personnel within the service chain for maximum effectiveness and efficiency. The result is a holistic planning and execution field service management system that maximizes fulfillment capacity, minimizes costs, and ensures the highest levels of service quality and provides a way to increase service revenues.

Key features
Allows customers to easily request and receive timely and accurate service appointments through the convenience of the internet
Empowers front-line field service staff with comprehensive call management tools and information for responsive service support

Places all company information in the hands of field technician resources through wireless networking and communication
Ensures field service resources have the parts and materials required while minimizing inventory
Gives field service managers and executives optimized real-time deployment options, business intelligence, and performance metrics
Unites all constituents of the service chain into a centralized harmonious whole through integration, optimization and automation