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ServiceLedger 2004 Service Management
Description ServiceLedger Service Management Software is the most powerful and affordable service tracking, service scheduling, service dispatch and service management software on the market today. We guarantee that ServiceLedger is the easiest service management solution on the market to learn and use and has the best price/performance ratio of any service management solution available.
Misc. Features Go anywhere with ServiceLedger including full laptop synchronization, Pocket PC synchronization and/or web access module. Can import your existing data into ServiceLedger (additional services may apply) Integrates with Microsoft MapPoint for route scheduling and printing. Integrated with Microsoft Outlook for synchronization of calendars between ServiceLedger and Outlook for technicians.
Integrates with most popular accounting software including QuickBooks, Peachtree, and MYOB. Includes a run-time license of MS SQL 2000 for up to ten users. Customer/Account Management Standard contact management functionality similar to ACT! or GoldMine. Create unlimited accounts for customers, prospects & vendors. Create unlimited account locations per customer record. Track notes with auto-date & time stamp of all contact meetings. Access entire customer history with a click of a button. Define labor rates and/or product pricing for each customer. Track multiple contacts per customer record. Work Order/Job Management Easily create unlimited work orders/job per account. Update work orders/jobs with resolution, parts & labor charges, equipment serviced, travel start and end time, job start and end time, and more. Easily schedule work orders/jobs using visual scheduler and/or scheduling assistant for maximum scheduling efficiency. Automatically calculate warranties based upon your pre-defined warranty criteria. Convert work orders/jobs into invoices with a single click.
Scheduling & Dispatch Management Instantly know a technicians schedule at a glance, including number of work orders/jobs and expected duration per day. Tracks minimum and maximum jobs per day per technician to prevent over-scheduling. Supports full drag & drop functionality. Scheduling assistant to maximize scheduling efficiency by allowing you to schedule jobs for the same date and same technician in the same area. Dispatching of technicians by printed work orders, fax or email. Technician dispatching can synchronize with a technicians Pocket PC device or a technician can login to a web server to retrieve dispatches.
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