Simply the most advanced Dispatching system of the 21st Century. Shafers Dispatch Board is Event Driven by a background server that refreshes information on all user screens as calls are sent, received, and/or completed.

The dispatch server even manages abnormal events like running for parts, etc. It even automatically copies every service call status to a back-up file on a designated workstation away from the main database to protect service call information should the back office server ever go offline.