If you demand the best combination of product, support and service, the CPS Gold Package may be the right solution. CPS Gold is definitely the solution for those who down time is a serious problem. When you choose CPS Gold you receive the free resolution of an unlimited number of support incidents per year. You also have the option to receive interactive real-time remote support using pcAnywhere, which takes the guesswork out of problem solving. Those looking for a solution for in-house system integrated applications and/or special international service support turn to CPS Platinum as their best choice.
CPS Gold includes support for the following carriers:

UPS® electronic uploading, reporting and approved labeling

FedEx® electronic uploading, reporting and approved labeling

USPS® electronic uploading, manifests, reporting and approved labeling

Spee-Dee® Delivery Service reporting and approved labeling

General Carrier Service reporting and labeling

When you purchase CPS Gold, you are automatically covered by one of our red carpet service plans for a full year of outstanding service and support. After the first year of use, it becomes necessary for you to renew your low cost annual service agreement plan for continued use of CPS Gold. Being covered by a CPS Gold service plan means that you will receive:

CPS CD and Quick Start Guide

Toll free technical support phone access

24-hour Internet access to our support web site

Carrier rate and service changes throughout the year

Annual CPS enhancements

Updates to meet carrier requirements

Availability of unscheduled feature upgrades

Interactive real-time remote support

The cost for CPS Gold is only $895 for the first year, and $595 each year after. In addition to unlimited support, CPS Gold includes CPS on CD with complete online help, unlimited web support access and a Quick Start Guide to get you up and running fast. As a CPS Gold user you also can receive e-mail notifications to inform you of any carrier rate/service changes along with newsletters throughout the year.