IBM
Lotus Instant Messaging and Web Conferencing (Sametime), with more than 9
million users, is the market leading instant messaging and Web conferencing
solution for business. By providing presence awareness, instant messaging and
Web conferencing Sametime helps speed communication, reduce travel expenses and
produce results. Using Sametime people can discover if others are available to
communicate and collaborate, correspond quickly through instant messaging and
present information and improve customer satisfaction through Web conferencing.
Today's business teams are comprised of colleagues, suppliers, partners and
customers that are dispersed across campuses, across countries and around the
world. Lotus Sametime provides the flexible, efficient and instantaneous
workforce communication that these conditions demand. Lotus Instant Messaging
and Web Conferencing is IBM's offering for real-time collaboration in the
office or on the road. As a critical component of the Lotus Workplace, Lotus
Instant Messaging and Web Conferencing helps organizations, their customers and
their business partners be better coordinated, better informed and more agile.
Better coordinated: Lotus Instant Messaging and Web Conferencing delivers
market-leading capabilities for bringing together geographically dispersed
teams, resulting in increased productivity. These capabilities can also be
integrated with applications including e-mail, team workplaces, portals and Web
applications to maximize return on investment in existing application
infrastructure. Better informed: Lotus Instant Messaging and Web Conferencing
increases access to critical information, streamlining decision making and
increasing responsiveness. Customers, partners and suppliers can seamlessly
communicate and coordinate, resulting in improved business performance and lower
costs. More agile: As on-demand businesses, Lotus Instant Messaging and Web
Conferencing-enabled organizations are able to dynamically adapt to changes and
are better able to compete. These solutions help enterprises address today's
business challenges: improving responsiveness, enhancing customer service and
responding to opportunities and threats. Add presence awareness. Speed
communications by allowing people to initiate instant messaging sessions
directly from within applications and documents. Link communities. Simplify and
speed distribution of information to suppliers, customers and partners by
securely connecting with their respective instant messaging communities.
Customize and embed. Extending the capabilities and reach of Sametime is easy
for a broad range of developers because Sametime supports the tools needed to
integrate with Web- and Windows-based applications. Make the best use of
technology. With Sametime 3 users have a tool that integrates well with the
business tools they use to be productive, including Lotus Notes, Lotus
QuickPlace, mobile phones and wireless PDAs.