FYI Content is a key component in the Business Process Management chain – acquiring and managing the business content that is essential to meaningful process automation. Business content is the complete range of information used within an organization. Through FYI, content becomes part of business processes – ensuring the right people have access to the information they need when they need it.

Business content can exist in many formats including paper documents, scanned images and documents, email and phone records, electronic forms, faxes, legacy system data, audio/video files, and many others.

The FYI BPM solution is particularly beneficial to those organizations in paper and data intensive sectors. Such applications require that many people in a process chain have access to multiple content types housed on disparate systems or in paper files. These applications require a BPM solution with a significant level of content management, transaction management, and reliability to successfully and efficiently process both paper and electronic claims.