FYI Workflowis an essential component of the FYI Business Process Management solution that provides organizations with the ability to develop, manage, and monitor all of their workflows.

FYI Workflow is acknowledged in the industry for facilitating powerful and flexible process automation. It is a tool that both business users and IT professionals can use to automate business processes and track work as it moves through the organization – ensuring that the right work gets to the right person at the right time. FYI can be scaled from a small departmental solution to an enterprise-level Business Process Management solution that supports thousands of concurrent users across multiple sites.

FYI Workflow includes a user-friendly drag-and-drop workflow design tool, built-inprocess logic, directory tools, and a robust developer’s API toolkit in one product. In addition, FYI Workflow includes standard adapters that seamlessly integrate workflow processes into line-of-business applications.

FYI Workflow is extremely flexible. To ease and improve process management, built-in process logic enables assignment, scheduling, routing, and tracking of each step of a job – regardless of the complexity. Advanced management functions keep processes moving by alerting workers of impending due dates and times, automatically running specified escalation methods when a task exceeds its limit, or sending notifications of missed deadlines via email. Additionally, administrators can employ rules that classify the actions that individuals or groups can perform and what data they can access.

Users can access their work items directly through a web-based interface or through email notifications that link to work items in FYI. Completing assigned tasks moves work items to the next point in the process automatically.

FYI Workflow is a seamless component of FYI’s powerful Business Process Management - BPM - solution. FYI is unmatched in the industry for is power and flexibility in process automation. FYI Workflow won the Best of Show award for Workflow/BPM solution at the AIIM 2003 Conference.