Most information technology systems comprise numerous
applications—including legacy, custom, and packaged applications such as ERP systems—that are not effectively integrated with one another. The resulting business processes are typically slow, inefficient, and error-prone, resulting in high operating costs, decreased customer satisfaction, and the loss of customers to the competition.

Universal Application Network (UAN) and Siebel Business Integration Applications represent an innovative new paradigm for business integration. It is the first and only standards-based, best-in-class solution that gives companies the strategic ability to implement customer-facing business processes across and beyond the enterprise while reducing the cost, time and risk of business integration.