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e-Work
Description Metastorm e-Work - the Proven Technology for Enterprise-level BPM Metastorm e-Work is a mature Business Process Management (BPM) platform used by more than 400 companies worldwide. The key word in BPM is MANAGEMENT. Customers achieve success with e-Work because it delivers on the following business requirements: Flexibility - design a solution to meet your unique business process requirements, including form design, roles, business rules and system integration Control - be confident that your operations are now working how you need them to - in accordance with corporate policies, external mandate compliance and other predefined business requirements Tracking - Monitor the progress of items as they move through a process cycle Collaboration - involve the right people at the right time inside and outside the organization Accuracy - put the checks and balances at the proper stage in the process, not in an exception report after the fact Insight - have real-time access to the lowest level of detail in a business process to better manage resources, exceptions and decisions Results - expect fast impact on your business, including lower operating costs, and greater revenue potential from better customer service and faster customer acquisition.
What Makes e-Work Unique?
Unlike other BPM platforms, e-Work was designed around a process-centric architecture. It represents a set of proven functions needed to improve operations across horizontal and vertical business dimensions, including: A focus on people-intensive processes, and the relevant data and systems to maximize productivity gains Customization capabilities that support the uniqueness of each company’s set of business processes A design environment that allows business users to own their processes—with easy-to-use capabilities for modeling, designing, managing, and changing processes A straightforward approach to process execution with unique user actions A standards-based technology framework that supports a pragmatic, low cost approach to new process integration and deployment Real-time monitoring and reporting at the lowest level of process detail, providing authorized users the insight and ability to track the progress and check the status of an item in a process, resolve exceptions, and most importantly take action.
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