Report Despatcher for Siebel is a set of technologies developed by Customer Systems that integrates Actuate and Siebel, eliminating the problems commonly associated with the rollout of new reports.

There are two distinct parts to Report Despatcher for Siebel. The first is a run time component that shows users reports appropriate to their current Siebel view, allows them to run new Actuate reports and allows them to view previously generated reports.

This part of the product has the major benefit that the addition of a new report does not require the compilation of a new Siebel repository file. Here the users also have the ability to view reports files they have generated previously and control which reports are saved in the Report Despatcher.

The second part is a new Siebel screen that allows an administrator to quickly add a new report to the Siebel application and assign it to an appropriate view. This is a simple administrative task that needs to be done only once per report for all Siebel users to have access to the new report. As part of this process, the report definition and its executable file are stored in the Siebel application and, therefore, the manual distribution of report executable files to remote Siebel users is no longer required.