Built on standard technology and developed with high quality and reliability, Bugzero is the only all-in-one product for software bug tracking, defect issue incident tracking, trouble ticketing, help desk customer support, and customer email management. Yet, it avoids complexity by making tasks or projects separate and independent and is therefore simple to use. Bugzero all-in-one removes the need to install multiple software systems and therefore cuts costs significantly.

Features
- web-based, lightweight, robust, and fast (software done right) fdef09
- minimal system requirements and maintenance
- easy to install and efficient to use (unmatched usability & simplicity)
- platform and database system independent (Java and J2EE)
- support multiple projects, access control, and self registration
- advanced group and field level access control model (security)
- customizable to fit bug tracking and help desk support situations
- completely customizable workflow (defect tracking lifecycle)
- automatic and manual bug-assignment (for new issue)
- file attachement (can attach multiple files)
- email notification and cc mail (can be turned off)
- inbound email management for customer services and support
- CVS source control integration through email
- metrics reports, advanced search, and stored query
- comprehensive bug-audit trail (change history)
- quick sorting and csv file export
- support self registration to public projects
- easy to use web-based system administration (no learning curve)