PointinSight offers a unique approach for issue management and the enhancement business processes. With its current release, the PointinSight,through streamlined issue management offers companies a collaborative and communication teamware with true business visibility and improved employee productivity.

Enterprises have spent millions on software solutions that span the spectrum from process automation to communication interaction. But at the end of the day, they still arent getting the job done. Enterprise applications developers have focused solely on automating transactional processes and have completely neglected the human component of the business process. For non-transactional related business like issue management, people interact and collaborate via email, which is unstructured and disconnected from the business systems.