SPoTS is a software system designed for the management and tracking of service orders. SPoTS can be used by virtually any type of business.

Some of its potential uses include: call center trouble ticketing system
work order tracking and management
software development bug tracking
service order tracking and management
customer relationship management (CRM)
customer service management
facility management
customer tracking
manufacturing defect tracking
construction project management
help desk management
issue tracking and resolution
project requirements tracking
project management