WebAsyst Issue Tracking is a web-based software tool which was designed to meet all your requirements, pertaining to automating your business process. During this process all the necessary information, documents and tasks are passed from one participant to another for action, according to a set of procedural rules- workflow.

Features you will like:

ISSUE LIST arranges issues within a certain project, depending on what status they are given (In progress, Done, To Check, Complete).
ADDING ISSUES: Whenever you need to add issue to the project at hand choose this feature. While adding issue you can specify the following options:
- Priority
- Assigned person
- Status(defined by workflow)
- Issue Description
- File attachments(unlimited)
Using Save and Add Another button enables you to add multiple issues sequentially.
Your issues will not come unnoticed due to the Notification Sending feature. Each time a new issue is added, email notification goes to assigned person.
CUSTOMIZABLE WORKFLOW: Customize your workflow for your projects in a full compliance with your business process. Control the states of your workflow and transitions between these states (In Progress, Done, Complete).
FILTERS: Numerous issues in your database can be sorted out by means of filters to meet specific conditions and make your issue list look neat.

Furthermore you can create your own filters with your preferences taken into account or else you can modify existing ones.

Find out what other features of this application will help you to automate your business process.