You can make a difference…
You maybe have this experience. Your company once went for ISO or another quality certification. A well-paid consultant frequently visited your company and in the end delivered an (ISO) quality manual. Your company passed the certification and the certificate still decorate the boardroom. However, the manuals are buried deep down in document cabinets. The years went by and nobody dares to dig up a manual anymore, knowing that most of the content is outdated…

Though your sepsis against process designs and quality manuals is understandable, you should know that other companies are doing it differently. They not only designed the processes, but also incorporated them into a system allowing them to deploy, to maintain and to improve the processes. They cut the strings of static manuals and went into a dynamic enterprise modeling paradigm.

Process Models are too valuable to be buried in cabinets. They potentially can be integrated with your information system. They can be exposed on your intranet. They can control repetitive tasks and monitor deadlines. You can give your employees training-on-the-job. You can make a difference….

Dynamic Enterprise Modeling and ERP
Process Management functionality sometimes is embedded in back-end systems. A good example is the Dynamic Enterprise Modeling environment within the ERP system of Baan. This environment combines a process modeling and execution environment. By interfaces to external workflow packages, your processes also can be automated and controlled by a workflow engine. This control allows your employees to focus on the exceptions, rather than wasting time on repetitive activities that can be performed more consistently by a computer system.