FINEOS 4.0 is the companys pre-packaged suite of front to back office solutions. Implemented in some of the financial services industrys foremost companies, FINEOS 4.0 has been proven to deliver measurable results, including the following:

Increase in number of customers cross-sold to annually by 100%

Reduction in alteration costs by 50%

Reduction in claims administration costs by 15%
Fully web enabled, the six industry-specific solutions include FINEOS Life, FINEOS Pensions, FINEOS Insure, FINEOS Banking, FINEOS Lending and FINEOS Employee Benefits.

Each line-of-business area is divided into separate Front Office and Back Office component software suites that can be deployed individually (e.g. FINEOS Life Front Office), or combined together as a complete enterprise-wide solution.

FINEOS Front Office is a set of highly integrated application modules and internet portals that deliver enterprise-wide customer relationship management (CRM) and straight through processing (STP), and address the following key functional areas:


360-degree sales lead management, distribution and follow-up

Complete support for renewals, redemptions and new business for group and individual business

Automated underwriting decision-making

Full-cycle support for claims, redemptions and maturities