Comprehensive Business Process Support

Capture and automate business processes, from the Web to the back-office, to improve operational effectiveness and enforce established policies.

Benefit/ Feature Overview
Optimize Business Processes

Complex workflow tasks (serial or parallel) are easily defined and adjusted for enhanced productivity.
Graphical Workflow Definer
Drag & drop workflow definition

Gain Insight
Instantly know the status of each transaction. Tasks tracked via caseID

Manage Workload
Quickly reroute tasks when employees are absent or overloaded. Graphical workflow status display
Detailed transaction audit trail