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   Home > Customer Relationship Management CRM > Call Center > Genesis 911
  Genesis 911  
 
 
Genesis 911 Description

provides 911 centers with real-time comprehensive 911 caller and traffic stats used for capacity planning and examining call details.

Genesis 911 helps you control the most important communication center in your community. Genesis 911 is a software package that lets you look inside your 911 emergency center, get information and make decisions. Genesis 911 is a proven software program designed specifically to work with modern E911 Systems. Genesis 911 captures events, calculates intervals, organizes the information and generates reports to help you manage your 911 center.

Genesis 911 collects call detail, ANI, ALI, Date, Time, Time to Answer, Station Answering, and more, then consolidates this information and generates reports IN REAL TIME! Reports can be printed on site, faxed or emailed.

 
 
 
  


 
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