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Home > Customer Relationship Management CRM > Call Center		Page:	1 2 3 4
	• Advanced Phonebook
	Universal contact manager.
	• AgentTime Scheduler
	designed specifically for small and medium sized call centers
	• Altitude Collaborator
	the contact centre smoothly integrates with the Internet
	• Altitude Email
	deliver high service levels for email enquiries.
	• Altitude IVR
	advantages to both the customer and the contact centre
	• Altitude Script Developer
	Scripts help agents to be more productive and customer oriented
	• Altitude uCI
	delivering a unified customer interaction solution
	• Altitude Unified Interaction Network
	extends customer service capabilities across the entire organisation
	• Altitude uSupervisor
	Contact centre reports and analysis
	• Altitude Voice
	robust voice management application
	• Ansapoint
	help you work out how many agents you need at a call centre
	• AnswerChat
	AnswerChat is a complete customer support tool and website chat program
	• ASD softswitch
	virtual call center maximizes the efficient use
	• ATG 6.1
	Essential functionality required for online commerce and self-service applications
	• Authtel CSP
	proprietary permission marketing system
	• Automated Research Communications System
	reduces the operating cost of running your phone room
	• Axon Virtual PBx System
	Virtual PBX Software for Call Centers
	• beCyber Service Request Management
	Task of supporting internal and external customers is becoming increasingly difficult
	• BridgeTrak for Windows
	Help Desks, call centers, and technical support departments
	• BXTEND
	Responsible for communicating the data of your existing CRM products
	• C.E.M.S Suite
	recording software suite for call center event recording
	• Call Accounting Mate
	Call Accounting Mate is used for call billing
	• Call Center Designer
	analysis tool for your inbound call center
	• callLAB
	PC-based call center planning tool
	• CallScripter
	web enabled Customer Interaction Management software
	• CallStation
	Full-featured telephone utility with answering machine, phone dialer, contact manager
	• CallXpress
	CallXpress unified messaging
	• Clear Focus Call Centre
	Clear Focus Call Centre
	• Click2Coach
	provides contact center supervisors with the training
	• Client Connection Pro
	Comprehensive order and fulfillment package offering an integrated suite
Home > Customer Relationship Management CRM > Call Center		Page:	1 2 3 4