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Loop Recorder Pro
Loop Recorder Pro archives audio 24h/7days.
Magic eContact
customer-centric call center solution
Mentor
Build Better Customer Relationships by Building Better Call Agents
Message Server Communication Suite
Designed to send messages through your computer and lets your computer handle calls
Moony ISDN-Call Monitor
Moony is an ISDN call monitor program
N-Focus
Deliver Adequate, Timely, and Cost-Effective Customer Service
Net-VU Contact Manager
comprehensive interaction management platform
NetConverse
Customers in the information age expect and demand immediate attention
Nuasis NuContact Center
next-generation software for handling customer inquiries
OfficeLink Observe
provides real-time call monitoring capabilities
OfficeLink ReVo
meets the remote voice needs of the enterprise
Parature eRealTime
Web-based chat dramatically reduces telephone support costs
Parature eService
Customers to locate knowledge base items such as past solutions to service requests
Personal Call Center
Personal Call Center Software enables you to Write Customer Support Business Scripts
Phone Plus
A telephone dialer, speakerphone, and contact manager with full Caller ID support
PHP Live!
powerful tools you need to begin providing LIVE sales and customer support
PowerStation2
B2C or B2B outbound call center...
PresentOffice
call forwarding and effective call management
Q-MasterEX
Q-MasterEX is a scalable contact center solution
Quancept Telephony System
Dramatically increase productivity with the QTS
Red Call Recorder
Record and save many hours of phone calls - with just a click of your mouse.
Siebel Call Center
improve customer satisfaction, reduce churn
Siebel Service Analytics
provides contact center managers with real-time visibility
SimACD
add-on module to Call Center Designer
Super-Scripting
can be ported to most call management & CRM solution software
Synthesys
tools to manage the contact centre and the people in it
TeleLITE
comprehensive call accounting software package
TeleMagic
Customer relationship management, inventory tracking, invoice generation, help desks
Telemation CRM Software
Customer relationship management system designed for call centers
Telescript
For new or manual contact centers
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Customer Relationship Management CRM
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