TeleMagic was originally designed for the large network installation, but small to mid-sized businesses also benefit extensively from TeleMagic’s robust feature set and data management. The complete customization features allow the user the ability to start with a blank page, and build a database to fit any business needs, or choose from several preloaded existing template designs. Databases have been designed for many uses not traditionally associated with customer relationship management including inventory tracking, invoice generation, help desks, employee time cards, and sales force automation. This level of flexibility means the software changes to work the way a business does, instead of requiring that a business change the way it does business to fit the software.