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WinIVR Interactive Voice Response
Description WinIVR is a professional Interactive Voice Response software of Computer Telephone Integration (CTI) and Call Center. Adding a new voice board manufactory CallURL, its products are compatible with WinIVR.
WinIVR newest version 1.0.2 fixes an error of closing database with no record.
Basing on Microsoft TAPI3, supports a variaty of devices, such as voice modem, voice board including CallURL, Dialogic, NMS and Music Telecom, and IPPhone... Using a visual editor of tree view flow, is easy to understand, operate, control and interactive, and integrating dubugger... Supporting Microsoft SAPI5.1, you may use multilingual speech synthesis (or text-to-speech (TTS))... Accessing Database using ActiveX Data Object (ADO)...
Internet Telephony Gateway
IPPhone has been used far and wide. But you need a computer and connected to network to use IPPhone. Telephony Gateway is used to bridge IPPhone and Telephony, let you can call or answer IPPhone using a Telephone. You may use Gateway statement of WinIVR to construct a Telephony Gateway, also need network connection and voice modem. You may use Telephony Gateway to call a telephone from a computer of Internet. Call a computer of Internet from a telephone. Call a telephone from a telephone through Internet.
Based on Microsofts TAPI3
TAPI(Telephony Programing Application Interfaces) is standard programming interface of telephony under windows, it is device-independent. There are a variaty of devices that support TAPI, such as voice modem, voice boards of CallURL, Dialogic, NMS, Music Telecom and other manufacturer, and PBX(private branch exchange). TAPI3 is its new version under windows 2000 that also support IPPhone.
Tree View Flow
A visual flow editor of tree view frame, interface is simple and flow is clear. Easy to understand, operate, control and interactive. Need not program, need only click button to add node, drag and drop to move node, and edit nodes property through dialog.
Integrated Debugger
Enable to select device address and channel type of debugging. Highlight current statement to show sequence of execution. Enable to set breakpoint to pause. Using step to run step by step. Enable to view variant current value. Disable or Enable statement.
Support Microsoft SAPI5.1
SAPI(Speech Programing Application Interfaces) is standard programming interface of speech engines and applications under windows. Enable speech synthesis of English and Chinese of Microsoft TTS(text-to-speech) engine or other language of third part engine. Support XML(Extensible Markup Language) of LANG and CONTEXT.
Through ADO to access Database
Support most local and remote database. Enable to define many database connections. Support parameters in the SQL statement. Support return or not return result set SQL statement. Enable to move between recod. Enable to get field value of current record.
Support multiple telephone lines
Enable to run on multiple telephone lines, each line can execute different flow.
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