EB Suites CRM-Marketing Automation: Online or used as an intranet. EB Suites CRM is built on J2EE-JAVA and will run on all systems that support Open Soucre. CRM features include: Bulk Email Engine, EmailTemplates, Campaign Management, Campaign Analysis, Contact List Builder, Offline Campaign Management, HTML Text Email Engine, Campaign Analysis, Marketing Analysis, Contact List Builder, Automated Website Visitor List Builder

EB Suite provides the most important aspect of managing contacts, making those contacts in the first place. EB Suite's CRM-Marketing Automation lets your team open up new opportunities and lay the foundation for successful follow up.

Synchronized Marketing
Integrated with the EB Suite's Contact Manager, CRM-Marketing Automation lets you identify and segment prospects/customers to assure maximum effectiveness for your outbound marketing. Whether it's prospecting for new customers, or remaining in touch with a customer news letter, EB Suite's CRM application will automatically keep track of the progress.

Accurate ROI Measurement
You can even conduct accurate return on investment (ROI) measurement through this single unified customer view, analyzing which campaign sources will maximize revenue, and allow unique customer acquisition. This information can then be the foundation for duplicating or refining your success and sharing the knowledge with other team members. Whether on- or off-line, EB Suite's CRM-Marketing Automation provides a single resource for tracking and managing all types of campaigns.

Features/Benefits include:
Contact Management - The best contact manager available, including: Appointment Calendar, Task List, Team Collaboration, Customer/Contact Interaction History, Document Library, easy Outlook and ACT data import, HTML Email Templates, Mobile Access Notification, Attachments & Notes History.

Automated Audience List Builder - Opt-in prospects from your website or other online sources are entered automatically to the contact database for future marketing communications.

Campaign Management - Powerful direct response marketing at your finger tips: Create segmented groups, test cells, control groups, list management with tracking codes, and more. The campaign wizard assists you to create statistically significant samples sizes for accurate forecasting and measurement of test campaigns.

Email Templates - Pre-formatted with all the back-end links in place. Customize your email messages to maintain your brand and deliver the perfect message. EB Suite templates automate tracking to feed your EB Suite contact database and analysis tools.

Campaign Email Engine - Define a group or list, customize your email template, and the EB Suite Outbound Marketing engine will deliver personalized emails and track the results as the sales return.

Campaign Analysis - Instantly see what's working. Track and report ROI to optimize future campaigns.

Marketing Analysis - Refine and repeat your successes. Optimize future campaign results and increase ROI by identifying performance variations between groups and quantifying the results.

Contact List Builder - Automatically allows visitors to your website to sign-up for news letters or mailing lists. Information flows to Sales module for lead follow-up and call.