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Expandable CRM
Description Enterprise-wide Integration for Increased Sales and Service With complete integration to back office accounting and manufacturing, Expandables CRM solution enables your entire organization to participate in delivering a cohesive sales presence and informed customer communications.
Get Closer to Your Customers Access and modify customer history, account and contact data easily from each customer touch point to facilitate consistent and accurate interaction with your customers. Use the marketing tools to leverage your information into targeted campaigns that include personalized content. Support tools enable your support center staff to resolve issues immediately using the knowledgebase, call tracking and RMAs.
Maximize Sales Shorten your sales cycle by ensuring your valuable sales leads are managed efficiently with follow-up activities scheduled and completed according to plan. Visibility of sales accounts lets you track opportunities from lead to close, and generate accurate revenue projections. From identifying prospective markets, to entering orders, to supporting and servicing customers, Expandables CRM elements include all the systems your organization needs to find and keep customers.
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