Selligent Global & Local
Selligent XI for Windows introduces a unique answer to the challenges of a CRM project in a single or multilingual organisation with different business processes and configurations across various business units and lines of business. Selligent Global & Local functionality is therefore two-fold: it allows, within a set of Selligent databases linked by Replication, some automated translation of the setup and of part of the data in these databases, as well as some delegation of responsibility for part of the setup to local administrators.

Lotus Notes Integration
It has been possible for a while to use either Lotus Notes or Microsoft Outlook as integrated e-mail applications within the Selligent for Windows environment, and to synchronise Contact, Task, Appointment and Activity information between Microsoft Outlook and Selligent for Windows. The latter functionality has now been extended to the Lotus Notes environment, to enable Lotus Notes users to view and modify Company, Person, Action and Activity data directly in their Lotus Notes environment, and have that data synchronised with the Selligent for Windows environment.

Questionnaire
Creating Questionnaires in Selligent for Windows keeps getting easier: in this version improvements have been made to the way in which the list of questions and answers in the Questionnaire is managed, by allowing users to define the position of questions and answers within that list. This will ensure that the list of questions and answers can mirror more closely the Questionnaire execution sequence.