Customer Relationship Management for Packaging

The first true Customer Relationship Management solution designed expressly for packaging, Team VantagePoint harnesses the power of marketing, sales, design, and service teams to drive new sales, generate loyalty, and encourage repeat business.

Team VantagePoint Streamlines

Sales
Design
Customer Service
Marketing
Focus Sales Efforts
Can you support your entire team to treat customers as the focus of your operation?

Team VantagePoint empowers your packaging sales team to win deals with comprehensive product knowledge, customer insight, and winning strategies. Share customer account information across divisions and multiple plants to inform everyone about what is happening at any given time within a national account. Create a step-by-step sales model based on successful methods. Enable each team member to contribute at the right time in order to close new business by using the built-in workflow to manage processes. Creating a sales process with defined steps and actions at each step not only increases an individuals chances of success, but also reduces training costs, sales cycle times, and selling expenses.

Understand the Market
Can you pinpoint product trends and buying patterns within your existing customer base?

Team VantagePoint gives you the power to mine your existing customer database to identify product trends, anticipate customer demand, and create new sales leads. Perform competitive analyses to educate the sales team about competitive offerings and inform them how to win against each competitor. Empower marketing with the unprecedented ability to determine the true cost of customer acquisition and retention. Armed with costs vs. results information, marketing can spend more wisely, redirecting resources from unsuccessful tactics to those that generate a real return.