Xert’s Contact Manager provides an enterprise-level solution to manage organizational contacts, contact lists, & segmentation capabiliites to leverage contacts and communications histories across multiple business areas. Xert CM is a web-based, resident software application, enabling secure and flexible connections with multiple contact sources including websites, intranets and third party systems.
Together with other Xert Suite applications, Xert CM provides a comprehensive communications system which enables companies to organize, develop and deploy targeted business network communications.

Xert CM’s robust journal engine provides streamlined contact-session management for each contact. Xert CM automatically populates the journal from its own applications and web properties, and with user-entered activity, provides a 360-degree contact activity management solution.

Based on a robust SQL data engine, Xert CM provides restricted access levels: multiple permission and rights levels are available, including data element permission, write/edit permission and communication restriction.