| |
CustLink
Description Give your customers Personal Attention, with our advanced CustLink software which is sophisticated, yet simple to use. CustLink is the finest online customer care chat software available. The number one concern of businesses today, customer service has become the focal point of great opportunities. Yet, if not satisfactory it can prove to be the cause of downfall for your organization.
So how can you ensure that the visitors at your website leave satisfied?
The normal modes of providing satisfaction are using a support E-mail or providing answers to Frequently Asked Questions. Yet both these methods are not only impersonal but time consuming as well. Even toll free numbers have proven ineffective as most customers have one phone line and access the Web through it. A customer will not want to log off the Internet and call at your Toll-Free Telephone Number for help.
As a result you can loose a customer.
So then what do your customers require?
Its simple. Your customers require Personal Attention.
Personal attention is now easily available with our advanced CustLink software. Organizations have realized that the most effective way to improve Web-based Customer Service is with Live, Real-time, Web-based Customer Interaction. Our innovative CustLink software allows organizations to be online 24 hours a day and be interactive, as are traditional brick and mortar companies.
CustLink is the solution to all your customer care needs.
CustLink has been developed focusing at the ease with which you can provide customer care services directly from your Website. Guaranteed customer satisfaction would never have been more achievable but with the amazing features of CustLink that include: · Customer Support Services directly from your website. · Instant text chat. · A Chat session can be initiated by a visitor or an operator · Information about every visitor at the site. · Customer Profiling. · Retrieval of customer profile during a chat session. · Whiteboard based document sharing. · Push page. · Conferencing · Real time chat monitoring · Operator-to-Operator chat and conference. · Forward chat sessions. · Chat Logs. · Leave Message.
|
|