FuzzAdmin is an invaluable accessory to RightNow Technologies Inc.s products, affording higher productivity, complete user interface customizability, advanced integration, and a streamlined call center to significantly boost ROI and increase customer care.
Major Advantages:
ROI: FuzzAdmin improves RightNow email/web form response productivity by at least 20%. Daily administration, 50%. FAQ management, 50%. Phone call response, 90% (YES! 10-times faster!). If you are looking for higher productivity, FuzzAdminTM delivers.

Installation: FuzzAdmin drops in with no configuration effort. In fact, we normally host the software so that it requires no installation. All you will need is training, but the interface is so intuitive that training will not be rigorous. After a half hour of playing with FuzzAdminTM your staff will be hooked. You could adopt it and implement it in the same day.

Integration: FuzzAdmin integrates with your other systems. Unlike other products, which usually require expensive and lengthy projects to develop any form of integration, Fuzz Technologies supplies a ready-made, inexpensive module to integrate with any web-based application--all you add is a function call. And, we can merge queries to other databases and data entry for other applications onto the same console as for RightNow tasks, so your staff no longer have to juggle separate windows and cut and paste data between them. We can also interface with client/server applications!

Customization: FuzzAdmin is highly customizable. If you want your staff to see only certain prompts, in a certain order and layout, FuzzAdmin will do it. Even assign prompts and screens by department. Adapt RightNow products to new purposes such as sales, reservations, contact management, bug/defect tracking, RMA processing, donor tracking, billing, online catalogs, and almost anything else. Lets brainstorm together!

Productivity: FuzzAdmin turns standard RightNow features into super-features, giving them better performance. Try our automated time billing, multi-purpose clipboard, and one-click incident/customer searches for example.

Customer Input: Fuzz Technologies has the best service ethic you can find anywhere. We not only want to get new customers; we keep them and become good friends. We want you to contribute new ideas to our development team.

Inexpensive: FuzzAdmin is inexpensive. Where else can you buy a multi-purpose, customizable Call Center for only $5000? Our per-seat staff prices start at just $270 per year (without quantity discounts). Wouldnt you be willing to spend only cents per day per employee on higher productivity? FuzzAdmin is sold a la carte, so you dont have to buy modules you do not need. We can also help you finance the purchase.

Evaluation: You can evaluate FuzzAdmin on your own RightNow database within minutes.

FuzzAdmin enhances your corporate brand, boosts service and saves money.

Fuzz Technologies stands ready to assist you in automating your on-line technical support. We would be happy to arrange a custom and personal demonstration of FuzzAdmin for you!