Help Desk Software Central Welcomes You!
Tracking issues and help desk inquiries can be a virtual nightmare without the right tools. Whether your organization is small, medium or large, keeping issues from falling between the cracks can be critical to maintaining relationships with customers and offering the kind of support and attention to detail that they require. Are you looking for a solution designed to ensure your organization effectively communicates, organizes, tracks and reports the issues that matter the most to you and your customers?
If so, youve come to the right place. We are Help Desk Software Central. And we offer you IssueTrak, the worlds most robust and easy to use help desk software product available on the market today. One simple interface allows you to enter, track and resolve customer and support issues at the click of a mouse. It is a robust, full-featured web based help desk issue tracking program designed to handle help desk and support issues without intensive training or multiple desktop installations. In fact, you can handle issues for one or one hundred remote offices, depending on your requirements, because all administration is done via the web.

IssueTrak effectively handles:

I.T. Help Desk issues
Product Support issues
Service Requests
Human Resource issues
Project Tracking
Customer Relations Management

With IssueTrak and Help Desk Software Central, you get easy-to-use issue and solution tracking product with incredible power and flexibility.

Choosing a help desk and issue tracking software to handle your organizations support and customer relationship management details is an important decision. It will affect your organization for years to come, saving you thousands of dollars in support costs, and best of all, giving you the edge when it comes to retaining your most important customers. This is why Help Desk Software Central offers IssueTrak, a robust, multi-featured help desk software program that will grow with your company, and ensure your customer and employee issues never fall through the cracks.

Some of the features include:

Help Desk Issue Tracking

A proven performer in help desk or customer service applications
Completely searchable knowledge base functions alert you to reoccurring issues
Powered by Microsofts SQL server for maximum stability
Customizable email notification tools
Complete Project Tracking

Easily assign people to projects with the click of a mouse
Track your current projects, including the status of any open issues
Know which projects have the most open issues
Full security ensures that only team members can view issues.
Set up projects easily and specify your project manager