Help desk software is needed in todays fast paced electronic age, because customers demand more and more. They want, and deserve great customer service. Many businesses underestimate this, and end up losing both their hard earned and potential customers.
Good news: The WonderDesk® is here to help. It was designed to help your company offer the ultimate customer satisfaction. The best part is, the WonderDesk pays for itself in no time because great customer support equals more sales!
WonderDesk is a fully automated web based help desk. Its a Perl CGI-script that easily installs on your website. Replace your support email link with the WonderDesk, and say goodbye to that messy email inbox and support requests that fall through the cracks.

The WonderDesk keeps your customers happy for many reasons. They are notified via email each step of the way, throughout the duration of their support request. At any time, they can log back in and check the status or update their support request. They can also work one on one with the technician that is assigned to the support request.

The best part of the WonderDesk, is the many features for the admins and technicians. There are too many features to mention here, so in summary: Complete organization for your company (whether there is one employee or thousands), designed for the Internet or Intranet (log in and continue working from anywhere in the world), allows you to hire remote technicians, automatic notification to the technicians via email or pager, efficient point and click interface, fully searchable database including customer history, tons of statistics, and much more...