247NetSystems is an Application
Service Provider of Help Desk Software. Our 247HelpDesk can help your
organization with its Help Desk / Problem Management needs. For any past or
present problems, track problem description, the history of steps to resolve the
problem, and the summary of the problem's resolution in the case of "closed"
problems. Users, hardware and software information can be attached to tickets
for complete problem details and for statistical purposes. To ensure consistent
customer service any technician has complete access to the details of any Help
Request.