Rapidly enabling enterprise-wide support,
COIGN is a classic hybrid of CRM and BPM functionality. More than a powerful
Help Desk solution, COIGN is the cornerstone you need it to be, providing
visibility to all your processes while promoting collaboration, communication
and success throughout your business. Imagine the satisfaction of your
customers, both internal and external, as you provide excellence in support
around the world, 24 hours a day. Or, imagine the possibilities for greater
revenue potential, generated by the increased efficiency of your sales team as
they easily create and share lead information. We know you already have
significant investment in your mainstream Oracle systems. That's why we
designed and developed COIGN from the ground-up as a true, n-tier web product
exclusively for the Oracle platform. Unobtrusive, and dynamically driven, COIGN
uses core Oracle technology - proven, robust and reliable.