Deskpro is an integrated script to manage your customer sales and support [other uses]. It uses a fully scaleable mySQL database backend and allows for unlimited flexibility in implementation. Some of the key features include:
- Add unlimited fields to the user and ticket database using an online field editor.
- DeskPro can accept tickets and replies to tickets via email.
- Unlimited users, technicians, admins and tickets.
- Knowledgebase, private messaging, attachments, fully featured template system.