eSupport is one of the most feature
packed support systems; in this tour you will find why over a thousand companies
have decided to opt for eSupport and use it to process their daily support
requests.Do you use multiple scripts to handle your customer support? eSupport
has a powerful and unique customer support center where your clients can go
through existing knowledgebase articles, troubleshoot their problems, download
common files, be up to date on company news or even submit a ticket in case they
have any problems. eSupport seamlessly integrates all tickets created via email
with the web interface. Your clients can create tickets via email and check the
status on the web. No longer do they need to go through cumbersome registration
processes to ask a question, they just submit their problem.