ExDesk - the complete help desk solution,
is a web based, remotely hosted (ASP) service for your support needs. Whether
for IT support, call resolution or trouble ticketing, ExDesk can meet your
small, medium, or large business needs. If you are struggling to track customer
service requests or problems and want a highly configurable tool for your
specific requirements ExDesk is your online solution. Get tracking and reporting
plus automatic notifications and escalation that will take your support to the
next level. With only a browser needed for access, our help desk software
eliminates the need for expensive server hardware, time consuming installation
and maintenance efforts. Compare help desk software programs costing thousands
of dollars to ExDesk and you will discover what hundreds of companies already
know, ExDesk is the leader in ease of use, flexibility, and price. Take our free
thirty-day help desk trial and take control of your help desk issues today.
Whether you are supporting multiple external customers via the web or inbound
call center, or providing support to internal employees by department, ExDesk
can be easily configured to match your companies unique workflow.