A fully
scalable, fully integrated, ready to use, help desk solution. NetKeeper Help
Desk Captain is a highly customizable program . Some features: Full 3 tier
system SolutionsKeeper - knowledge manager Supercase for multi-tasking of work
orders, technicians and multiple customer support. Also can be used for project
management Multiple work orders for each service call E- mail and paging
notification Unlimited LAN User Entry module for end user self service
Programmable lists that send data to Excel or graphs etc Purchase Order system
with inventory control Advanced security level controls - unlimited · Service
call attachment to contact or equipmet SLAs Standard reports Automatic Top 10
'FAQs generated to the Web Automatic work order due date calculation based on
company business hours holidays etc "Real time" LAN inventory links to NetKeeper
Express Link unlimited number of file attachments to work orders, contacts and
SolutionsKeeper Spell check Advanced text search of database Text index database
Supports multiple site replication Automatic MS Word mail merge All major
languages