Netopia eCare is an award
winning solution that connects support agents and their customers with a live
collaboration link. eCare enables remote desktop sharing, file transfer, live
chat, URL push, and even real-time diagnostics and inventory of the remote PC
hardware and software for asset management. This cross-platform, Web-based
solution gives your customers the highest level of service, while reducing your
cost of support. eCare is secure, 100% pure Web, compatible with Windows XP,
2000, 98 & NT, plus Mac OS 9, OS X & Jaguar, customizable and scalable for the
independent IT consultant, and the Fortune 100 call center.