ReadyDesk is a web based Issue Tracking/Help Desk system that helps companies streamline their support processes and provide their customers a higher level of service. With the most intuitive interface of any help desk out there your support staff can more quickly and easily open and resolve trouble tickets. Many aspects of ReadyDesk are customizeable, including ticket fields, ticket views and columns, so it can be modified to meet the needs of nearly any business. Features include knowledge base, unlimited custom tabs and fields, Live Support Chat, automated ticket queue population and much more.