The remote helpdesk server is a
thin 250 kb program that runs as a normal windows application, it does not
require installation or need additional files to run. Customers simply start the
remote helpdesk application from a link on your web or file server and press the
start button to begin the remote session - your customers will feel comfortable
that they have full control of when the remote session starts and stops. Your
support staff will be able to connect to your customers computer to quickly
resolve problems, meeting user needs immediately, at reduced costs and improved
user satisfaction. Other remote control products charge on your customer base,
Remote Helpdesk charges only on your support staff base. Remote Helpdesk offers
real value in providing remote support to a large customer base. You are free to
try Remote Helpdesk (the trial version is restricted to 50 keystrokes during the
remote session and 2 minute time limit). If you are pleased with Remote Helpdesk
you can purchase it online from US$ 395.