The SDS HelpDesk is help desk, customer support, technical support, and facilities management software that is affordable and easy to use by small and medium size businesses.
The SDS HelpDesk provides you with a complete multi-user client/server solution for use over your local area network as well as several optional Internet Web interfaces that enable your technicians and your customers to interface directly with the SDS HelpDesk database from anywhere in the world, 24 hours a day, 7 days a week.

Thousands of users world wide are using the SDS HelpDesk. Some of the industries using our program include manufacturing, software, telecommunications, health care, local and federal government, banking, financial, consulting, service, non-profit, distribution, metrology, e-commerce, security, education, and the military.

Many of our customers have told us that they evaluated a number of different helpdesk packages before deciding to buy the SDS HelpDesk. Not only did they look at products in a similar price range, but also some of the much higher priced helpdesk products.

They told us that SDS HelpDesk included the features that they needed most, was easy to use, and most importantly, made sense in how it was organized. The best way to really determine if the SDS HelpDesk will meet your needs is to actually install and try it. We believe that once you start using the SDS HelpDesk you will find it to be the best choice to make.