TAKE HelpDesk 2.0 is the updated
version of our latest product, designed to address a range of needs from the
departments to the corporate help desk, our solution enables you to work smarter
and faster by: Technical Specification Database Options automating workflow
processes: ensuring that requests don't 'fall through the cracks' and
maintaining a high level of service facilitating end-user 'self help'
promoting first-call resolution providing you with easy access to the
information you need to make decisions and to demonstrate effective usage of
current or proposed help desk resource