Tele-Support HelpDesk is our flagship product. It is WHAT WE DO. It is for companies who take calls from customers requiring customer service, helpdesk support, or issue resolution. You can easily track issues from inception to resolution, then helps measure how much time was spent by staff, customer, product, or category.

Tele-Support HelpDesk runs on a single computer or over a companys Wide Area Network (LAN).

Tele-Support HelpDesk basic(LAN) version is required as a base to use any of our other products, including HelpDesk for the Web and Hot Tips Publisher.