LBE Web Helpdesk is
operated entirely through your web browser and is designed to be used by both
your support staff and your customers. Install once - use it anywhere! - Install
the Web Helpdesk on a single machine then access it from anywhere with a web
browser. Your customers can create and monitor their own jobs, reducing the
number of calls to your support staff. Customers are limited to updating and
creating their own Helpdesk Jobs - they can't see anyone else's data. Your
Helpdesk staff can use it on-site as well as in your office. Knowledge base
allows customers to solve their own problems. Easy to customize - show your own
branding on every page. LBE Web Helpdesk does all this yet still maintains a
simple, clear and easy to understand interface. Your staff will be using it with
the minimum of training.