Add the power
of the web to your help desk! Save time and money, by allowing your customers to
log their own work orders. They can even search the online knowledge base for
solutions, thus eliminating duplicate calls being logged. Your customers can
even check the status of existing calls. All this, 24 hours a day. Then there
are the benefits to your staff. WebCISS allows them to log new work orders, edit
and complete existing work orders, log their time worked against these calls,
all without having to come into the office. In fact, they could be anywhere in
the world, with an internet connection and a web browser. Offer exceptional
service!