WN Help Desk Web is a web-based
help desk application that can be used either in conjunction with WN Help Desk,
or as a standalone help desk solution. WN Help Desk Web Standard uses only the
Microsoft Access backend database, while WN Help Desk Web Enterprise can use
either the Access backend or a Microsoft SQL backend. WN Help Desk Web allows
your customers and technicians access to the help desk from a standard web
browser (Microsoft IE recommended.) WN Help Desk Web runs under Microsoft
Internet Information Server 4.0 or higher and can be accessed with a frames and
javascript-compatible browser. The application performs much better under
Internet Explorer, due to enhanced layout control in IE, but will still function
with Netscape.