edocs enables e-payments for all of an organization’s end-customers: for both customers enrolled for edocs-powered Customer Self-Service and e-Billing, as well as for customers that are not enrolled, but would like to make last minute convenience payments through the Web, IVR or CSRs (Customer Service Representatives).

Regardless of the type of e-payment executed, with edocs’ e-payments, organizations (1) decrease payment processing costs, (2) accelerate receivables, and (3) improve operational efficiency in the areas of billing and collections, customer service and treasury management.