Organizations, especially financial institutions and healthcare insurance carriers, are deploying e-statements as part of a comprehensive online customer care strategy. Realizing that not all customers require paper statements and that many prefer to access their account information online in a more convenient and valuable way, organizations are switching to the online model and are reaping the benefits.

The features of edocs’ e-Statement solution include:

HTML and PDF presentment

Drill-down and links on statement elements for more detail

Statement archiving

Printer friendly views

Paper turn-off support

Reporting

Targeted messaging

Proactive advanced e-care

Notifications

Profile management