edocs’ e-billing and e-invoicing applications give consumer and business customers valuable and convenient online access to their bills or invoices, along with the ability to easily make online payments.

Bills and invoices encapsulate all of the activity and charges associated with the exchange of all goods or services between customers and organizations and as such, are at the foundation of business relationships.

More than fifty percent of all customer service calls are billing/invoicing and payment-related, so it is extremely advantageous for organizations to shift those activities to the lower cost online channel.