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N-Contact
Description N-Contact is a Web-Based Interactive Support and Reporting Solution, providing the virtual equivalent experience of the brick and mortar customer visit. It allows anyone visiting your website to chat with your agents, instantly, with the simple click of a button.
Track New and Returning Visitors in real-time or historically. Instantly know when a customer arrives, what they are viewing & when they leave. Proactively chat at the appropriate moment. Set up automatic triggers and responses. FAQ. In addition, Advanced Geo Tracking allows you to gather demographics on your visitors.
N-Contact is built on an open architecture using Java-based technology that supports real-time routing of messages and content push, including URLs, text and files. With its well-designed server architecture, N-Contact technology is built for maximum scalability to meet your growing needs.
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